[Solved] ERR_NAME_RESOLUTION_FAILED Error On Your Browser

Recently  I faced ERR_NAME_RESOLUTION_FAILED Error while opening a website on chrome browser. I thought the website would be down, so I tried another site but the response was the same. After doing some research I came up with the solution. This error is usually caused due to damaged TCP/IP Stack or a recent install of software which uses your network. So below I have written some troubleshooting methods which will guide you in solving this error.


When you face this error you may get the following error code:
The web page at [address] might be temporarily down or it may have moved permanently to a new web address. Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.on your web browser. Don’t get confused if you’re getting the above error code, as in the latest version of chrome you will get the following error code :

I have tried to provide all useful solutions which are possible. Here are some proven methods to solve this error.

1 – Netsh Winsock Reset

Netsh Winsock Reset commands reset the windows socket settings of your TCP/IP stack on your computer. Sometimes your TCP/IP stack gets damaged due to the installation of some software or due to some virus/malware. so by simply running this command, you can fix ERR_NAME_RESOLUTION_FAILED error on your web browser.

  • So press Windows + R to launch the run window.
  • Type cmd and hit enter.
  • Now in command prompt type “Netsh Winsock Reset” without quotesand hit enter.
  • Simply restart your PC and you’re done.

Recommended – Fix DNS_PROBE_FINISHED_NO_INTERNET Error in Chrome

2 – Flush DNS Cache

Windows saves the local cache of DNS results. So in case if a bad result gets cached then you might face this error. Luckily we can remove these bad result by flushing the DNS cache. To flush the DNS cache follow the below method.

  • Go to start and search for cmd.
  • Now right click on command prompt and select Run as Administrator.
  • In the command prompt type the following commands one by one and hit enter.

ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew

renew your IP address

This will flush your DNS cache and renew your IP automatically.

3 – Reconnect Your Modem or Router

Most of the time the above method works perfectly, But in case if it doesn’t work then we should follow the most basic troubleshooting step that is restarting your modem or router. Simply unplug the LAN cable and plug it back. If you are using router then restart your router.

4 – Turn Off your Antivirus

Sometimes your antivirus program may create this issue. So simply turn off your real-time protection function in your antivirus. If you don’t know how to do so then simply right click on the antivirus icon present in the bottom right corner and select Turn Off Real-Time Protection.

5 – Uninstall Chrome Browser

If none of the above methods works then try to uninstall chrome. There are many viruses which infect the chrome browser and you may face such kind of errors.
  • To uninstall chrome navigate to control panel and select program and features.
  • In program and features search for chrome and uninstall it.
  • Now reboot your PC and again download and install chrome browser.

These were few methods to Fix ERR_NAME_RESOLUTION_FAILED error in your browser. Hope you are able to fix this error.



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