[Solved] ERR_NAME_RESOLUTION_FAILED Error On Your Browser


Recently  I faced ERR_NAME_RESOLUTION_FAILED Error while opening a website on chrome browser. I though the website would be down, so I tried another site but the response was the same. After doing some research I came up with the solution. This error is usually caused due to damaged TCP/IP Stack or a recent install of a software which uses your network. So below I have written some troubleshooting methods which will guide you in solving this error.


When you face this error you may get the following error code:
The web page at [address] might be temporarily down or it may have moved permanently to a new web address. Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.on your web browser.Don’t get confused if you’re getting the above error code, as in the latest version of chrome you will get the following error code :

I have tried to provide all useful solutions which are possible. Here are some proven methods to solve the error.

1 – Netsh Winsock Reset

Netsh Winsock Reset commands resets your windows socket settings of your TCP/IP stack on your computer. Sometimes your TCP/IP stack gets damaged due to installation of some software or due to some virus/malware. so by simply running this command you can fix ERR_NAME_RESOLUTION_FAILED error on your web browser.

  • So press Windows + R to launch the run window.
  • Type cmd and hit enter.
  • Now in command prompt type “Netsh Winsock Reset” without quotes and hit enter.
  • Simply restart your PC and you’re done.

2 – Reconnect Your Modem or Router

Most of the time the above method works perfectly, But in case if it doesn’t work then we should follow the most basic troubleshooting step that is restarting your modem or router. Simply unplug the LAN cable and plug it back. If you are using router then restart your router.

3 – Turn Off your Antivirus

Sometimes your antivirus program may create this issue. So simply turn off your real time protection function in your antivirus. If you don’t know how to do so then simply right click on the antivirus icon present in the bottom right corner and select Turn Off Real Time Protection.

4 – Uninstall Chrome Browser

If none of the above methods works then try to uninstall chrome. There are many viruses which infects your chrome browser and you may face such kind of errors. To uninstall chrome navigate to control panel and select program and features. In program and features search for chrome and uninstall it. Now reboot your PC and again download and install chrome browser.



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